The Participant assumes the role of a newly appointed Support Officer for a group of Sales Managers working for the software supplier, Burgundy Solutions Ltd. Due to unforeseeable circumstances, there is no handover period. The Participant is required to deal with issues such as identifying, allocating and co-ordinating the managers’ schedules to fulfil internal and external demands, to request goods and services and to monitor associated internal procedures, for example, querying customer contracts and invoices.
This exercise has been designed based on Industry Sectors - IT/Telecom and Business Function - Administration but can be used for all sectors and functions.
🌐 Translated – Available in Multiple Languages 🌐
This assessment is tailored for administrative functions, providing an immersive job simulation experience to evaluate critical skills for the role.
Why Use This Assessment?
This job simulation gives candidates a realistic view of role requirements, allowing you to:
Ensure the exercise aligns with the skills and role level you’re hiring for.
Need Help Selecting the Right Fit?
Send us an up-to-date job description with key competencies, and we’ll offer tailored recommendations.
Need help with assessing and feedback reports?
We handle the assessment and deliver a detailed report to save you time at an additional cost. We partner with trusted providers to offer these exercises as part of our consultancy services.
Are you trained as an assessor?
We also offer trained assessors the option to purchase assessments; contact us to set you up as an assessor on the virtual assessment platform.
| Administrator’s Instructions | 15 |
| In-Basket | 60 |
| Participant Review | 15 |
| 90 |
| Accessibility |
We are committed to ensuring all our assessments are accessible and inclusive to our assessment participants. The virtual assessment centre exercises allow participants to change the font size, zoom in and out. The assessments’ duration can be adjusted to meet individual participant needs.
Whilst all our assessment platforms allow you to use screen reader, the virtual assessments are not compatible with the screen readers. Please discuss your individual needs with us so we can provide you the guidance and support necessary. |
| Data Protection | We maintain Personal Data, exam data, and Licensee Updates on secured computers and all Clients, exam candidates, and employer accounts are password protected.
To determine the appropriate retention period for Personal Data, we consider the amount, nature and sensitivity of the Personal Data, the potential risk of harm from unauthorised use or disclosure of your Personal Data, the purposes for which we process your Personal Data, whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other retention requirements.
Unless agreed otherwise, we may use your Personal Data after anonymization (so that it can no longer be identified as your information) for research or statistical purposes, in which case we may use this information for a reasonable period of time without further notice to you. We may also use your Personal Data as part of statistical, aggregated data for research purposes in a pseudonymized form, if approved by our Client. Click here to see our privacy policy. |
| Title of the Report | Feedback Report | Cost (exc. vat) | £0.00 | |
| Training required to use this report? | No | Sample Report | ||
| Brief Description | This report provides a comprehensive summary of overall performance on the exercise, along with detailed feedback on each competency assessed. Designed to streamline the recruiter's role, it is a valuable tool for making informed selection and development decisions. Additionally, the report enhances the candidate experience by delivering objective, actionable feedback that supports their professional growth. |
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