ITIL® is commonly and globally accepted as the de-facto framework describing best practices for service management.
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ITIL V3 Service Management quiz beginner level
ITIL® is commonly and globally accepted as the de-facto framework describing best practices for service management. It enables organizations to implement and optimize their activities in order to provide valuable services fort their customers. Take this quiz to test your candidate's beginner ITIL® knowledge (Foundation exam level). Topics: Generic foundation-level service management concepts, the phases of the Service Lifecycle, the main ITIL® Processes and Functions
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ITIL V3 Service Management quiz medium level
ITIL® is commonly and globally accepted as the de-facto framework describing best practices for service management. It enables organizations to implement and optimize their activities in order to provide valuable services fort their customers. Take this quiz to test your candidate's medium ITIL® knowledge (Foundation exam level). Topics: Generic foundation-level service management concepts, the phases of the Service Lifecycle, the main ITIL® Processes and Functions.
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ITIL V3 Service Management quiz niveau débutant
ITIL® est généralement et mondialement reconnue comme le cadre de travail de référence décrivant de facto les meilleures pratiques en matière de gestion des services. Elle permet aux organisations de mettre en œuvre et d'optimiser leurs activités afin d'offrir des services de valeur à leurs clients. Faites ce quiz pour tester les connaissances de votre candidat(e), avec un niveau de débutant(e), en ce qui concerne ITIL® (niveau de l'examen : niveau de base).
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ITIL V3 Service Management quiz niveau intermédiaire
ITIL® est généralement et mondialement reconnue comme le cadre de travail de référence décrivant de facto les meilleures pratiques en matière de gestion des services. Elle permet aux organisations de mettre en œuvre et d'optimiser leurs activités afin d'offrir des services de valeur à leurs clients. Faites ce quiz pour tester les connaissances de votre candidat(e), avec un niveau intermédiaire, en ce qui concerne ITIL® (niveau de l'examen : niveau de base).
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