Strides Customer Engagement Manager(VirtualAC)

+447730444949

renu@talentgrader.com

Strides Customer Engagement Manager(VirtualAC)

Description & Features

In this ‘day-in-the-life’ exercise, the Participant assumes the role of a newly appointed Customer Engagement Manager in the Marketing Department at Strides, an international gym and health club chain. The exercise is made up of three different components: an email section (similar to an Inbox or Inbasket), an Analysis Exercise with a briefing call and an Internal Interview Simulation (or Roleplay). In the email section of the exercise, the Participant is faced with staff issues, a decision about a new commercial partner and a review of team processes. In the Analysis Exercise they are required to review the success of previous marketing campaigns, and in the Interview Simulation they need to address performance issues with a direct report.

 

*** This is an Online Business Simulation Exercise delivered through our VirtualAC Platform. ***This exercise is a parallel version of the Improving Performance Express Analysis Exercise.

Option1 Report only : 85 min Option 2,            Report & Briefing: 125 min

 

Why should you use this assessment?

This type of assessment is also called a job simulation or work simulation exercise as it can offer a realistic simulation of the skills required for a role. All you have to do is ensure it matches the skills or competencies you are looking to assess and is at the right level for the role you are recruiting for. Using this type of exercises help hiring decision-makers:

  • improve objectivity and minimize biases from interviews and
  • deliver constructive feedback to candidates improving their experience.

Not sure if this is the right assessment? Send us an uptodate job description including competencies that are critical to succeed in the role. We will send you our recommendations or discuss this with you.

****Talent Grader  sources these exercises from our trusted  partners to offer as part of the consultancy services. You do not need to be trained to use these exercises as we will support you in assessing your candidates and provide you with a detailed report, saving you time and effort. If you are a trained assessor, please contact us to purchase the assessment only and we will set you up as an assessor to mark the exercise. ****


Key Information
Online - desktop / tablet, Virtual AC
230 mins
English (AUS), English (UK), English (US)
Free trial: No
No training required to use

Request pricing

What's included
  • Advice and support in choosing the right assessments
  • Invites and reminders to candidates
  • Assessment of candidate responses by trained assessors
  • A detailed candidate feedback report

Request pricing

What's included
  • Advice and support in choosing the right assessments
  • Invites and reminders to candidates
  • Assessment of candidate responses by trained assessors
  • A detailed candidate feedback report