Description & Features

This test provides your candidates with an opportunity to demonstrate the style and approach they prefer to take towards challenges at work. The picture they provide will help us understand how they see themselves in relation to working in a contact centre role.

They will be presented with a sequence of scenarios describing a situation or challenge. They will also see a selection of possible approaches that they could take to respond to the situation or challenge described in the scenario.

For each scenario, they will be expected to tick the most effective or least effective approach they would take in each fictitious scenario.   

Provides a realistic job preview

Map competencies to your organisational framework providing candidates with a more realistic job preview compared to relying on interviews alone.

Eliminates hiring bias

Measure how well candidates respond to a host of work related scenarios, allowing you to find the most competent candidates for the role.

Saves time & hiring resources

Allows candidates to self select out if they realise the job isn’t a good fit for them - saving you valuable time and resources.

When used alongside other psychometrics, such as personality questionnaires or cognitive ability tests, employers are able to build up a holistic picture of how the individual would behave in the role.

Are you looking to develop bespoke situational judgements tets or looking to host your own test on our platform? 

We are Business Psychologists with over 25 years of experience in developing tests. Our Psycruit platform is ready to host your own test. Please contact us by support@talentgrader.com who will be able to help you with your enquiry. Talent Grader is one of our authorised partners in the UK. 


Key Information
Online - desktop / tablet, Online - mobile
20 mins
9 questions
English (AUS), English (UK), English (US)
Free trial: Yes
No training required to use

Request a quote

What's included
  • We offer flexible pricing options
  • Contarct or pay as you go
  • Candidate feedback reports

Reports/scores included:

Request a quote

What's included
  • We offer flexible pricing options
  • Contarct or pay as you go
  • Candidate feedback reports

Reports/scores included: